Return & Refund Policy

We want you to love your purchase! If you are not satisfied, you may request a return within 25 days of receiving your order.

1. Eligibility for Returns

  • Item must be unused, unworn, and in its original packaging with tags intact.

  • Final sale, clearance, or hygiene-sensitive items (e.g., undergarments) are not eligible for return.

2. Return Process

  • Email support@gosleek.shop with your order number and reason for return.

  • Once approved, you’ll receive return instructions.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

3. Refunds

  • Refunds will be issued to your original payment method within 5–10 business days after the returned item is inspected.

  • If you prefer, we can also offer store credit or an exchange.

4. Damaged or Incorrect Items
If you receive a defective or wrong item, please contact us within 48 hours for a free replacement or full refund.